It all depends on your website's needs. For beginners or small websites, we recommend our SSD hosting packages or NVMe hosting packages, both of which are shared hosting. For advanced projects, we recommend renting a VPS server with dedicated resources and cPanel control panel.

No matter which solution you choose, you'll benefit from free 24/7 support and backup through two different solutions with storage in two different locations.

Domain names ordered through our website become active within a few minutes after payment confirmation in the system. It is crucial to complete all fields during registration (ID number or tax information for companies - for .ro domains).

In case all fields are not completed at the time of the order, activation is not performed automatically, and it requires a prior verification from our side.

Name server allocation - at the time of registration, it is essential to specify the name servers of the server where the domain will be hosted. If name servers are not specified, the default ones (ns1.namebox.ro and ns2.namebox.ro) will be used.

Personal data - it is essential to use accurate data during registration. The use of false information is prohibited and may lead to domain name suspension or future transfer impossibility.

Special confirmations (for .com domains) - for .com domains, an additional confirmation is required within 72 hours. You will receive a confirmation link via email.

In case you have activated an SSL certificate in cPanel, but your website is still accessible via the http:// protocol, it is necessary to follow the steps below to set your website to use the correct protocol.

Step 1. Log in to the control panel by accessing the following link directly in your browser: domain.ro/wp-admin (replace domain.ro with your domain name).

Step 2. From the control panel, select Settings -> General.

Step 3. In the fields "WordPress Address (URL)" and "Site Address (URL)," change the protocol from "http://www." to "https://www." - simply add an "s" after http.

Step 4. Save the changes to update.

At this point, you have activated SSL at the platform level, and you can test its functionality by accessing the website.

The transfer of a .ro domain to NAMEBOX is done by simply placing an order on the website based on the transfer to another registrar code. The transfer code to another registrar is obtained from the ROTLD website, in the .RO Domains -> Online Administration section.

The transfer is processed almost instantly after payment confirmation in the system, provided that the data provided in the order is correct.

In case all fields are not completed at the time of the order, activation is not performed automatically, and it requires a prior verification from our side.

All web hosting packages benefit from daily backups through JetBackup and Synconix solutions. Data backups are automatically performed once every 24/48 hours in two different locations and are retained for 10 days in rotation + 3 backup copies from the last 3 months.

Customers can perform restores for files or databases directly from cPanel using either of the two solutions, or they can open a support ticket to request a restore.

We also provide customers with the Full Backup feature directly in cPanel and recommend manual periodic backups and storing them on an external storage medium.

The price of a dedicated IP is 2 euros + VAT per month and can be allocated upon request for all hosting accounts that do not already have such an IP. IP allocation is done at night as it requires propagation time.

The dedicated IP helps with better indexing in search engines and email delivery to the INBOX. Along with the allocation of the dedicated IP, our team will also perform a Reverse DNS / PTR Record registration.

Once you've decided to move your website to us, we'll help you transition smoothly through our migration service. This service is available for free and is performed after you've purchased one of our web hosting packages.

For our customers who want to transfer their web hosting account to us, we provide migration service from 09:00 to 22:00, Monday through Friday. This way, you can rely on our assistance at any time during the weekdays.

Our technical support team will handle the transfer of all your data from the current server to the new server, ensuring that your website operates without interruptions. Furthermore, we will do our best to minimize any negative impact on traffic and website performance during the migration process.

So, you don't have to worry about the migration process. Our team will help you transition to the new web hosting service smoothly and hassle-free.